Terms of Service

These Terms of Service ("Terms") govern your use of the R1SK risk assessment platform ("Service") operated by R1SK ("we", "our", or "us"). By accessing or using our Service, you agree to be bound by these Terms.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

R1SK provides a cloud-based risk assessment and safety management platform designed to help organizations:

• Create, manage, and track risk assessments
• Monitor compliance with health and safety regulations
• Generate reports and analytics for safety performance
• Collaborate on safety initiatives across teams
• Store and manage safety documentation
• Integrate with existing safety management systems

Important Notice: Our platform is a tool to assist with safety management and compliance. You remain responsible for ensuring compliance with all applicable health and safety regulations in your jurisdiction.

To access the Service, you must create an account. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• Ensure you are at least 18 years old or have parental consent

We reserve the right to suspend or terminate accounts that violate these terms or pose security risks.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service in violation of any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Upload, transmit, or store malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers
• Use the Service for any fraudulent or deceptive purpose
• Reverse engineer, decompile, or attempt to extract source code
• Use automated systems to access the Service without our permission
• Share your account credentials with unauthorized users

Your Data:

• You retain ownership of all data and content you upload to the Service
• You are responsible for the accuracy, legality, and completeness of your data
• You warrant that you have the right to upload and process all data
• You may export your data at any time through the Service

Our Rights:

• We may process your data to provide and improve the Service
• We may use anonymized, aggregated data for analytics and research
• We will not access your data except as necessary to provide the Service

For detailed information about how we handle your data, please see our Privacy Policy.

Subscription Plans:

• We offer various subscription plans with different features and limits
• Subscription fees are billed in advance on a recurring basis
• All fees are exclusive of applicable taxes
• Prices may change with 30 days' written notice

Payment and Cancellation:

• You must provide valid payment information
• Failed payments may result in service suspension
• You may cancel your subscription at any time
• No refunds are provided for partial months or unused periods
• Upon cancellation, you retain access until the end of your billing period

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:

• Perform scheduled maintenance with advance notice
• Suspend service for security or technical reasons
• Update or modify features to improve the Service
• Discontinue features with reasonable notice

We provide support during business hours and will respond to critical issues promptly. Support is available through our contact form and help documentation.

The Service and its original content, features, and functionality are owned by R1SK and are protected by UK and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. You may not:

• Copy, modify, or create derivative works of the Service
• Remove or alter any proprietary notices
• Use our trademarks without written permission

To the maximum extent permitted by applicable law, R1SK shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use of the Service
• Any third-party claims against you

Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

Important: These limitations do not apply to liability for death or personal injury caused by our negligence, fraud, or other matters where liability cannot be excluded by law.

You agree to indemnify and hold harmless R1SK from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your failure to comply with applicable laws

Either party may terminate this agreement:

• You may cancel your subscription at any time
• We may terminate for breach of these Terms with 30 days' notice
• We may terminate immediately for serious violations

Upon Termination:

• Your access to the Service will cease
• You may export your data within 30 days
• We will delete your data after the retention period
• Outstanding fees remain due and payable

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before pursuing legal action, we encourage you to contact us to resolve any issues amicably. We are committed to working with you to find mutually acceptable solutions.

We may update these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms on this page
• Updating the "last updated" date
• Sending you an email notification for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

If you have any questions about these Terms of Service or need assistance, please contact us: